cloud

Voip

How VoIP Works: An Explanation Even Non-Techies Can Understand


VoIP stands for Voice over Internet Protocol and is counted among one of the outstanding voice communication solutions over the years. Despite its ever-increasing popularity among businesses, many people are not familiar with its functionality. And that has prompted us to come up with this piece of blog on everything about VoIP, including definition and functionality.

Voip

What is VoIP?

You must have made calls over Skype or Slack.

Well, these are some of the best examples of VoIP.

VoIP is the delivery of voice communication and multimedia content over Internet protocol networks like the Internet. VoIP service is also used to make a call to landline or cell phones, apart from calling computer-to-computer.

Simply put, VoIP is a technology that lets you make a call over the Internet.

Or you can say that it is your phone service over the Internet. That’s why it is also known as internet telephone, broadband telephone, broadband phone service, and IP telephone.

It functions like any other content you send over the Internet such as messages in that it transforms voice communication into data packets and delivers it over an IP network. In other words, VoIP converts your voice into a digital signal, letting you make a call directly from your PC, a VoIP phone or other data devices.

With a VoIP service, you have little to no need for the traditional phone as you can make calls using an Internet connection.

How does it work?

Understandably VoIP converts your voice into data packets to be sent over the Internet. Let’s break that down further.

VoIP utilizes the “omnipotent” nature of the internet to achieve the call-like result, though in a different way.

When you speak into PC’s microphone, your voice is assumed as physical sound waves by the machine that converts it into a digital signal using hardware known as a driver. Then, the voice coder-decoder converts this digital signal into binary data. From here, your OS sorts out, separates binary data into smaller pieces of information that are called packets.

How Voip Works

These packets of audio are transmitted from your PC via the router through copper or fiber optic cables across the world to another PC and reversed processed via the computer’s code.

An analog telephone sends information in a slow, linear manner. The internet can deliver these packets in an exceptional faster way, known as packet switching. Packets are rearranged in the right order when they reach their destination (another IP address). This speeds up the delivery over analog telephones and minimizes costs since no exclusive wire has to be installed.

What are the Benefits of VoIP for Businesses?

By opting for this technology, you can minimize cost, accelerate productivity and improve collaboration.

Here are some key benefits of VoIP service for businesses:

  • Cost-Effective:

VoIP calling services are exceptionally cheaper than using a traditional phone. In fact, long-distance and international calls are generally free with VoIP service. You only pay for the usage of data.

  • Portability:

You can use your Voice over Internet Protocol system anywhere as long as you have an active Internet connection. It lets you make and receive calls from any devices, including your smartphone, meaning that customers or colleagues can call you no matter where you are in the world.

  • Call Recording:

It lets you record calls so that you or your clients/colleagues can playback important calls. Plus, you can also analyze call logs to find out what time of the day clients/colleagues call the most, call duration and relevant information.

  • Wide Range of Features:

VoIP communication keeps things in one place, leading to enhanced collaboration. With unified communication, your colleagues or workers can easily interact through voice, video chat, instant messaging and web conference.

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Benefits of Managed IT services

How Managed IT Services Benefit Your Small Business


Introduction

Managed IT services let businesses to outsource their IT operations to a third party vendor being specialized in managing such responsibilities. It is a service model in which IT operations are outsourced to a third-party vendor who maintains and manages functions like running apps, data recovery, databases, security, and storage. It helps small businesses to focus on their core competencies and reduce unexpected costs as well.

Today’s technology has helped the organization achieve its goals.

Retailers rely on beacons to personalize their marketing messages. Hospitals utilize certain tools to track their patients and understand their experiences. Schools use learning software to keep students engaged while hotels use apps to streamline check-ins.

While new technologies have empowered organizations, they also pose several challenges. The unprecedented pace of changes in IT has obsoleted the trend of “relying on a few computers and apps”.

The boom of mobile devices and cloud technologies has created the jumble of devices, apps, and platforms, making it challenging for IT departments to manage and secure their resources.

It simply means that organizations need to invest in sophisticated technology and more skilled staff.

What about small businesses?

They are less likely to afford the cost of hiring, purchasing new equipment and keeping systems up to date and protected.

Enter managed IT services.

Here we have rounded up such benefits of managed IT support for your business.

Helping You Save Money and Time:

Running a small business is not easy, especially when it comes to day to day IT operations. They need more staff and equipment to stay competitive. And it takes the most of their budget.

Sadly, not all small businesses can afford to spend a huge part of their capital on their IT operations.

Time and Money

This is where managed IT support comes in.

Opting for a managed IT service provider can help you save money and time. It minimizes the need for hiring staff or making costly hardware purchases. An MSP provider will take care of your IT operations at the fraction of the cost coming on your IT personal’s salaries and equipment purchase.

This way, managed IT services help you maximize profitability and productivity.

Ensuring Maximum Uptime:

From that palm-sized mouse to those big servers, every single IT device is important in your business operation.

If a breakdown happens in your IT ecosystem, it leads to downtime which in turn affects your critical functions. With managed IT provider, you can focus on the core competencies of your business. An MSP vendor will fix your IT issues and keep your network up and running.

up work Time

Keeping Security Concerns at Bay:

Another benefit of working with a managed IT, vendor!

Most managed IT services also provide cybersecurity. For example, they check your network for vulnerability and fix it before it can lead to a big problem. They can also limit access to the application to authorized personals only. Moreover, your devices will be tracked across your organization.

Tailoring to Your Needs:

Right vendors tailor managed IT solutions to your needs, helping you scale up or down your requirements as you grow.

For example, you can choose the important tools or services which matter the most to your business skipping the add-ons or extras.

Being Affordable:

Managed IT services are typically affordable and available according to your budget. They are based on a pay per use model, meaning you pay for them as long as you are utilizing them. In other words, you get the services on rent. You are not required to sign a contract or agreement. You can pay monthly or annually depending on your payment schedule.

Ensuring Data Backup and Recovery:

Data protection is important for all businesses, no matter if you are a retail store or an accounting firm.

From your customer info, accounts, employee record and trade secret, data is one of the most important business assets.

Imagine what would happen if you lose it due to accidental deletion, breakdown, cybercrime or power outage.

Managed IT services also come with a comprehensive data recovery strategy. Most vendors automatically record your data in the form of server backup, regular audits, and vulnerability metrics. They provide you access to those backups so that you can retrieve your data easily in case you have lost it.

CONCLUSION:

Managed IT services are great for small businesses struggling with little to no IT resources. From software development, data backup and recovery, payroll, network monitoring, and systems management to computer support, managed IT support takes care of your operations so that you can focus on growing your business. Make sure to work with the right and experienced managed service provider.

What do you think? Let us know by commenting below.

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SD-wan

Everything You Want to Know About SD-WAN Technology


SD-WAN technology simplifies networks as well as reduces cost. It delivers operational and performance advantages and big cost savings as compared to the conventional WAN system. The right WAN can enhance network management; reduce time and improve the agility of your business.

Software Defined WAN is one of the eminent networking solutions available today. It is an advanced version of WAN.

It is an innovation to facilitate application delivery, speed up application performance and unify network connectivity—often over hybrid WAN, LAN/WLAN, and cloud networks.

This brief guide will help you understand SD-WAN better; especially if you are new to this technology.

What is SD-WAN?

SD-WAN stands for the Software-Defined Wide Area Network.

It is a VIRTUAL wan architecture that lets organizations capitalize on any combination of transport services composed of MPLS, LTE and broadband internet services. By using a combination of these transport services, it lets you access the applications securely.

SD-WAN utilizes a centralized control function to smartly deliver traffic across the WAN. It leads to improved application performance which in turn enhances user experience and minimizes IT costs as well.

 

Software defined wan sd-wan

How SD-WAN Technology is better than Traditional WAN?

Traditional WANs work over conventional routers. They are not cloud-friendly. They generally need backhauling all traffic—even that meant to the cloud—from multiple locations to a hub or main data center where security inspection is done. It often causes delays, hindering user experience and productivity as well.

SD-WAN technology, on the other hand, supports applications hosted in on-premises data centers, clouds and SaaS, Office 365, Dropbox.

How Does SD-WAN Technology Work?

This technology connects end users to virtually any application, regardless of location like public cloud or data center, using the best available transport service (e.g., MPLS, broadband, cellular and satellite internet link. This technology often uses a control function that continuously assesses traffic flows across the WAN and smartly direct traffic.

What are the Benefits of SD-WAN?

  • SD-WAN minimizes operating expenses by switching from expensive MPLS lines to broadband like cable, DSL, mobile broadband and fiber.
  • It lets you add new lines to the sites, thereby lowering the bottlenecks and delaying what is common in traditional WANs.
  • This technology is composed of multiple links from various ISPs, meaning other links would work if one fails.
  • SD-WAN lets you smartly assign key applications to various links, including internal lines as well as Internet connections. This way, you can assign the right resources in each scenario to increase performance and productivity while reducing costs.
  • Since IT is a digital tool, it is easy and quick to configure this technology to your current infrastructure. You don’t require sending the IT team to your site to configure it.
  • Last but not least—SD-WAN costs you nearly 1/3rd of the cost of using MPLS.

How Software Defined WAN Helps in Network Tracking?

SD-WAN technology lets you view what’s going on in the network, including online and registered appliances. It lets you monitor network events, site and tunnel status, report-based usages, availability of data on your overall network, application, servers, specific sites, and users.

Bottom Line:

SD-WAN is an intelligent and flexible network technology. It facilitates the network as well as minimizes downtime, bottlenecks, and expenditures. Given it is an advanced version of WAN, more organizations should opt for it to pace up with the digital transformation as well as the use of modern, cloud-based applications and technologies to empower their operations.

Make sure to assess your current network requirements and issues while considering SD-WAN.

At Cynexlink, we offer SD-WAN services in Los Angeles, San Diego, Orange County and other parts of Southern California. Our service will simplify the control of application-driven infrastructure to improve connectivity, reliability, agility, and performance.

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Network Visibility

Everything You Want to Know About Network Visibility


What is Network Visibility?

Network visibility is the term used for the collection, aggregation, distribution, and analysis of data traffic flows within and across a network.

With network visibility, you can have great control over network traffic, application, network performance, data analytics, and network resources. This way, you can make informed decisions regarding the traffic and protection of data.

Network Visibility

What are the Benefits of Network Visibility?

  • Monitor and Limit Bandwidth Abuse:

It let you monitor and control users, devices, and applications. If you have more employees or applications in your network, network visibility will let you monitor that source and adjust their access accordingly.

With a better understanding of bandwidth usage, you can create a better quality of service policy.

  • Minimized Downtime:

A detailed view of your entire network lets you locate the source of any problem. Visibility means you can examine problems before they affect your network.

  • Risk Prevention:

It also helps to detect threats. Besides, it lets you identify abnormal network behavior. With improved network visibility, you can view threats and create a security plan accordingly. For example, unauthorized access can be tracked whenever it happens. The same thing goes for detecting malware within encrypted network traffic. You can create and analyze network logs and security devices.

  • Efficient Troubleshooting:

The proactive issue detection system can be planned with network intelligence. Instead of randomly detecting issues, a network admin can troubleshoot the issues with a more detailed and focused approach.

How Cloud and Mobile Pose Challenges to Network Visibility?

There is no doubt that visibility helps you consolidate your data security as you can detect certain issues. But things might get challenging if your network also includes cloud and mobile technology.

The modern WAN is composed of technologies like Internet VPNs, mobile and cloud services, making it difficult for the traditional network monitoring tool to provide visibility across the WAN. Even worse, an organization can be misguided by a false sense of security as they view all the traffic goes over the MPLS link.

Traditionally, network visibility is done by certain security and network monitoring tools such as firewalls, endpoint sensors, and security appliances. While these tools can work effectively when traffic moves within the WAN, they are likely to lose their efficiency when cloud and mobile enter the network.

Luckily, cloud-based SD-WAN can help in this scenario. Read the next point to find out how.

How Cloud-Based SD-WAN Can Help in Network Visibility?

Traditional tools are not effective when cloud and mobile come into play.

Enter cloud-based SD-WAN.

SD-WAN is more effective and flexible than traditional WAN. It is a virtual WAN architecture that lets you use any combination of services—including MPLS, LTE and broadband internet services. This technology uses a centralized control function to securely direct traffic across the WAN. SD-WAN technology comes with a wide range of sophisticated security features, such as IPS, NGFW, encryption and sandboxing to add an extra layer of security to your network.

Software-Defined WAN helps you track what’s going on in the network, including online and registered appliances. Consequently, you can monitor network events, site and tunnel status, report-based usages, and availability of data on your overall network.

In a nutshell, SD-WAN should be preferred if your network includes cloud and mobile technology.

Network visibility helps determine the behavior of data as well as the detection of issues over your network.

What do you think? Let us know by commenting below!

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oftware Defined Networking SDN

The Primary Benefits of SD-WAN Technology


SD-WAN is an advanced version of WAN.

The traditional WAN is only confined to branch, data center and enterprise. Based on MPLS circuits, while it ensures reliable connectivity and security, it might not be compatible with today’s cloud-centric world.

Here comes SD-WAN!

SD-WAN stands for Software-defined Wide Area Network and is a virtual WAN architecture that lets enterprises use any combination of services—including MPLS, LTE and broadband internet services. This technology uses a centralized control function to securely direct traffic across the WAN.

It leads to increased application performance, enhanced user experience, increased business productivity and reduced IT costs.

Here we have rounded up SD-WAN benefits in detail.

 1. Increasing Security:

Let’s accept it. Digital transformation comes with both favorable and unfavorable outcomes.

While it can enhance user experience as well as increase market reach, it can also make any organization prone to critical security threats. That’s a problem, provided that more than 50% of businesses experienced cybersecurity incidents in 2019, according to a recent survey.

SD-WAN technology can be a great help in this context.

Although basic firewall and VPN functions delivered by most SD-WAN solutions are not sufficient, elastic and dynamic SD-WAN can make a difference.

You can opt for SD-WAN technology that is equipped with a wide range of integrated security features, such as IPS, NGFW, encryption, AV and sandboxing that can eliminate the risk of data loss, regulatory violations, legal issues and downtime.

 2. Minimizing Complexities:

Networks are getting complex due to the technical advancements, affecting network performance and burdening IT teams as well.

Luckily, SD-WAN can relieve the IT burden by simplifying WAN infrastructure, utilizing broadband to deactivate non-critical business apps, automating remote tasks, and controlling traffic through a centralized controller. You can consider an SD-WAN service that can be combined with the local brand infrastructure to strengthen the security and management offered by the local LAN.

 3. Enabling Cloud Usage:

Cloud services are on the rise among both small and big enterprises. Another benefit of using SD-WAN is that it supports cloud access at the remote location. This way, it prevents backhauling traffic as it routes all cloud and branch office traffic using the data center.

It means that your IT personal can directly access cloud applications from any location without pinning down the core network with the need to handle additional traffic.

As a bonus, SD-WAN enhances the cloud application performance by stressing business-critical applications and letting your multiple locations to directly communicate.

4. Improving Performance:

Not all network traffic is the same. However, you can configure your SD-WAN to emphasize important traffic and services like VoIP and then run it over the most reliable route.

By delivering important applications through dependable, high-performance connections, you can minimize packet loss and latency concerns, improving productivity and keeping frustration at bay.

The technology also increases IT efficiency at your other business location(s) as it enables automation and offers dependable links for IoT projects.

 5. Minimizing Costs:

Deploying a cloud-based application has added to the data running over WAN, thereby increasing operating expenses.

Luckily, SD-WAN can minimize the expenses by using low-cost local Internet access, facilitating direct cloud access, and minimizing the amount of traffic over the core WAN.

 6. Supporting Edge Computing:

Another benefit is that SD-WAN can help make the maximum of Edge Computing.

Edge Computing is defined as a distributed computing technology that brings computation and data storage to the location where it is required, to enhance response times and conserve bandwidth usage.

SD-WAN can process critical data at the edge of the branch office network—and less important data can be delivered to the cloud and processed there. This leads to many benefits, including minimized latency, lower bandwidth usage, and better reliability.

These are some benefits by opting for SD-WAN technology. Want to ask something else? Or you have other benefits that haven’t been featured here?

Drop what comes to your mind in the comment box given below!

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Software-Defined Wide Area Networking (SD-WAN)


Looking back a few decades, a thought pops up in your head as to how far we have come with these innovations in technology. Previously, users sitting at a branch had to connect with a server at a data center, many miles away. That need is long gone now as the world requires a more advanced user application. Businesses are looking for multi-clouds as opposed to traditional Wide Area Networking (WAN). WANs have been deemed ineffective for this era as their design does not match the requirement of today’s users’. So, the question is, what can replace WAN? Software-Defined Wide Area Networking (SD-WAN) is your answer!

The SD-WAN is a new type of WAN that caters to the current needs of businesses. Traditional WANs were unable to keep up to the demand of users. Their programming does not allow them to control excessive traffic on their networks. This traffic would result in management issues, data vulnerability, and it reduces the performance of applications. The newer version, SD-WAN, promises significantly more, including the likes of higher efficiency, security, and performance. It allows users to make internet-based connections easily and securely. Let’s look at how Cynexlink SD-WAN has met the needs of these users.

 

Low Costs

When talking about the cost of this new system, there is a huge difference in price when compared to the older systems. It requires 25% less cost than what was needed previously. It’s not only cost-effective, but its utilization has also become better.

 

Simplicity

The introduction of SD-WANs has simplified the management of network systems. It is a centralized, cloud-based system, which allows users to gauge through a vast number of endpoints. It also allows for the zero-touch deployment, which enables devices to be configured automatically. This lets business managers implement network-wide configurations with just a click.

 

The introduction of new internet-based services has been made easier. Now, the addition of services can be implemented immediately, whereas previously, it took months to get anything done!

 

Quality and Performance

SD-WAN is designed in a manner that categorizes its traffic based on its function and type. This helps in avoiding any bandwidth bottlenecks, which would clog the system. The traffic flow is efficient, allowing the software to update replications across the network in less time.

 

In addition, it also has in-built firewalls that protect your data! These firewalls can easily be set up, and they ensure to keep your data safe. Web content filtering, application awareness, intrusion detection, and prevention capabilities are some of the features these firewalls possess.

 

Connectivity

When looking at this particular architecture, the possibility of disruption in your connections is improbable. It allows the transfer of your active applications from any failing connection to an available one. It helps in stabilizing your network connections and reduces any chances of poor-quality actions. The forward error correction technology of SD-WAN enhances and ensures the quality of VoIP calls.

 

Long-term Growth

It enables you to set up your network for long-term growth. Additionally, it helps businesses in customizing network features according to their needs and prepares to shift the network to a cloud-based business.

SD-WAN Value Proposition
SD-WAN increases performance and reliability
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Dark Web Monitoring

Are Dark Web Monitoring Services Really Worth It?


What is Dark Web Monitoring?

The world of cybersecurity is constantly changing. No matter how much you try to stay updated on the latest trends, you will always find yourself missing out on some new information. This might be the case for dark web monitoring services.

To understand what dark web monitoring services are about, it is essential to have an idea of what the dark web consists of.

What is Dark Web?

The dark web is the part of the internet you can’t access through the ordinary search engines. This makes it a mysterious universe where criminality and law transgressions are conducted, and where computer hackers can be hired.

Therefore, it is crucial to protect your company from cyber attacks that do not only originate from the regular web, but from the dark web as well.

As you know, scams and scammers are almost everywhere. And while you might be aware of its danger and how to protect yourself from it, your employees probably can’t.

In such cases, having a reliable and professional team you can count on might be the optimal decision and the smartest investment you can make to keep your business data protected.

At Cynexlink, our experts are ready to dive into the deepest secrets of the dark web in order to boost your cybersecurity, providing you with a complete report of your dark web monitoring scan, in addition to an insightful whitepaper to learn everything about the dark web.

Download your “UNDER ATTACK: The Year in Breach” white paper and understand how to maintain your cybersecurity at its peak today.

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Productivity in the Digital Age


The ultimate goal of every company is to increase its profits. Therefore, all business owners are constantly searching for methods to boost their companies’ efficiency and productivity in order to achieve their business goals.

Thanks to the exponential progress in technology, the digital tools are now helping companies reach their objectives in less time, by allowing better time management and enhancing productivity.

Among the digital tools that gained more popularity are Cloud systems. By switching to the Cloud, your company is guaranteed to acquire more flexibility when executing the tasks.

Not only that, the Cloud also enables every member in your department to collaborate swiftly by having access to the latest data updates.

On the other hand, implementing Cloud systems in your department gives your employees the opportunity to work remotely.

While this option was a source of fear to many business owners, cloud computing is now proven to increase productivity and flexibility by 47 and 40 percent, respectively.

Additionally, cloud services will give your company a new ability to adapt to market changes quickly, preventing any negative impact on your team’s productivity and agility.

No wonder big companies such as Apple, Netflix, Etsy, Instagram, and Pinterest chose to expand their horizons by using Cloud computing.

The Cloud is a modern solution for our modern life’s needs. Let it revolutionize your company and take your business to the next level today.

Discover Cynexlink IT and Cloud services here.

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The Impact of CyberSecurity Maintenance on Small Businesses

The Impact of CyberSecurity Maintenance on Small Businesses


Cybersecurity attacks can be costly to businesses, no matter their size. With over 40% of these attacks focused on small businesses, keeping your data protection strategies up to date is now essential.

Nowadays, hackers are constantly evolving their scams to try to access your company and employees’ personal data. Thus, any shortcomings in your data security strategy will put your business at major risks of theft of corporate information that can lead you to damaging financial losses and regulatory sanctions.

Not only that, the consequences can take bigger dimensions such as decreasing your sales and losing customers as a result of lack of trust in your data security policy.

For these reasons among others, companies of different sizes must regularly train their employees to overcome the most recent cybersecurity threats and update their policies following effective tactics to keep data protected.

Cybersecurity breaches can take your business backward and stand in your way of achieving your business goals. Therefore, your ultimate solution to maintain your corporate information and customers’ personal data safe is by reaching out to experts in cybersecurity.

At Cynexlink, our Security Center guarantees impeccable data protection around the clock for your company. From identifying to treating the vulnerabilities in your security system, we will help you maintain high levels of security and data protection.

By choosing Cynexlink cybersecurity services, you will finally be able to relax and shift your focus to other important aspects of your business that need improvement.

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How to get started without outsoucring succesfully

How to Get Started with IT Outsourcing Successfully


Adopting an effective strategy to IT outsource tasks in your business saves you time, effort and thousands of dollars.

IT outsourcing can make a drastic shift in the way you run your business. Therefore, choosing a qualified IT outsourcing team to work closely with you on understanding your company’s requirements is crucial.

At Cynexlink, we follow a simple three-step process to make your IT outsourcing successful. First, start by assessing your current IT performance. This will enable you to determine the weaknesses in your strategy, in addition to the main aspects that need more improvement or a complete alteration within your business.

In case you already have an IT team, the second step would be to measure the downtime usually needed to tackle the technical issues. The approach conducted on IT problems can have a major impact on the results. This can explain why the expertise of your current team can be the real obstacle standing in your company’s way towards higher horizons.

Throughout each step of the process, we insist on comparing our client’s position today to the vision they hold for the future. Learning each company’s objectives does not only give us a clear understanding of its strategies, but it also provides us with the goals to achieve in the long run.

Consequently, the final step in the Cynexlink process would be to start creating a perfectly adequate IT plan for your company. A few discussions more and the implementation would take place along with a 24/7 IT support team for whenever you need assistance. This is where you will find the all-encompassing service your business needs.

Contact us and see for yourself!

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